Context
A major Smartphone manufacturer saw an increased number of new requirements and requests for additional features, functionality and user experience from mobile operators .
The impact of this increased volume of requirements, was multiplied by TTM pressures and a growing portfolio of device models, formats and variants to cover different market segments.
Business Objectives & Challenges
The overall goal was to define and implement a requirements management approach that provided a scalable structure, and at the same time was efficient and flexible to fit with internal and external processes and drivers.
The solution needed to provide extensive coverage across the individual mobile operator requirements, thereby increase compliance and reduce the need for changes at late stages.
Approach & Solution
Altran’s solution covered business as well as technical aspects, considering stakeholders across the business and external drivers:
- Assessment of requirements management and change request processes, tools and impacted teams and organisations
- Recommendations on the desired approach, considering quick wins, short- and medium term benefits, and long-term strategy
- Design and Implementation of:
- Processes and supporting tools for requirements management – closely linked with product management, change management, test management and customer management
- Data architecture for requirements capture and maintenance
- Common set of requirements as link between various (external) operator requirements and product requirements
Results & Added Value
- New structures and processes, combined with Altran’s in-depth experience with relevant tools, allow flexible yet fully traceable requirements engineering, with improved turn-around of compliance statements.
- Increased compliance results in a reduced number of changes late in product release cycles, with positive impact on TTM and reduced effort on teams across the business.
- Altran’s experience in requirements management across mobile operators enhanced and guided the focus on products and customers.
