Context
A major telecommunication company required to provide end-to-end testing of new terminals and certify them as fit for distribution on their network. A shortfall existed in the processes in both the ability to test sufficient numbers of terminals and the exit quality of the terminals.
Altran was approached to re-engineer the processes to allow the ability to test sufficient number of terminals meeting the exit pre-defined exit quality.
Business Objectives & Challenges
The challenge was to develop the company’s test process to:
- Improve a handset’s time to market
- Increase the level of quality in the testing
- Modernise the test specifications
- Provide other parts of the organisation with visibility of the test progress
Approach & Solution
Altran performed a maturity audit on the existing processes of the company and made recommendations for improvements in a number of areas including:
- Clear definition of processes
- Introduction of controlled aggression into the test cycle
- Consolidation of tools using Test Director
- Effective resource management
- Automated reporting capability
Results & Added Value
A detailed review of all tests performed was completed using Altran’s expertise in handset testing to identify more efficient and effective testing techniques:
- Scenario based testing solution
- User focussed
- Targeting revenue impacting issues
- Verification of coverage against requirements
Overall, the throughput for handset testing processes doubled i.e. increased by 100%.
